Privacy Policy / 隐私政策
Effective date / 生效日期: 31 July 2026
This policy explains how Zhejiang Anji Safheal Biotechnology Co., Ltd. handles information submitted through safhealpet.com. 本政策说明浙江安吉赛安芙生物科技有限公司如何处理通过 safhealpet.com 提交的信息。
Information we collect / 我们收集的信息
When you submit a B2B inquiry, we may collect your company, country, website, requested products, estimated annual volume, OEM/ODM and certification requirements, message, email address, WhatsApp number, submission time, IP address and browser information. 提交 B2B 询盘时，我们可能收集公司、国家、网站、产品需求、预计年采购量、OEM/ODM 与认证需求、留言、邮箱、WhatsApp、提交时间、IP 地址和浏览器信息。
How we use it / 使用目的
We use this information to respond to inquiries, evaluate distribution or OEM/ODM cooperation, prepare quotations and compliance documents, prevent abuse, and maintain business records. 我们使用这些信息回复询盘、评估经销或 OEM/ODM 合作、准备报价和合规资料、防止滥用并保存业务记录。
Storage and sharing / 存储与共享
Inquiry records are stored on Safheal-managed systems with restricted access. We do not sell personal information. Information may be shared only with relevant Safheal teams, service providers under confidentiality obligations, or authorities when legally required. 询盘记录存储于赛安芙管理且限制访问的系统中。我们不会出售个人信息，仅在业务必要、保密义务或法律要求下共享。
Retention and security / 保留与安全
We retain inquiry information for as long as reasonably needed for business follow-up, compliance and dispute handling, normally no longer than 24 months unless a longer period is required by law or an active business relationship. 我们通常最长保留询盘信息 24 个月；如法律要求或合作仍在进行，可适当延长。我们采用访问控制、最小权限和服务器日志等措施保护数据。
Your choices / 您的权利
You may ask to access, correct or delete your inquiry information, subject to applicable law and legitimate record-keeping needs. 您可依据适用法律要求访问、更正或删除询盘信息。
Contact / 联系我们
Email: sales@safheal.com or gwen@safheal.com.